Privacy Policy
At Cuddles and Tails Daycare, we are committed to protecting your privacy and ensuring the security of any personal information we collect. This Privacy Policy outlines how we handle and safeguard your personal data in compliance with the applicable laws and regulations, including the General Data Protection Regulation (GDPR).
- Information we collect:
- Personal information: We may collect personal details such as your name, address, email address, phone number, and emergency contact information. This information is necessary for providing our services and ensuring the safety and well-being of your dog.
- Payment information: We may collect payment details to process transactions for our services securely.
2. How we use your information:
- Provision of services: We use your personal information to manage bookings, provide dog day care and boarding services, and communicate important updates or changes regarding your dog's stay.
- Safety and well-being: We may use your contact information in case of emergencies or to inform you about any health concerns or incidents related to your dog during their stay with us.
- Communication: We may send you newsletters, promotional offers, or information about upcoming events if you have opted to receive such communications. You can unsubscribe from these communications at any time.
3. Data security:
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
- We restrict access to your personal data to authorized personnel who require it for providing our services.
- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
4. Sharing of information:
- We may share your personal data with trusted third parties who assist us in providing our services, such as payment processors, IT service providers, and marketing platforms. We ensure that these third parties adhere to strict privacy and security standards.
- We do not sell, rent, or trade your personal information with any third parties for marketing purposes.
5. Your rights:
- You have the right to access, rectify, or delete your personal information held by us. You can update your information by contacting us directly.
- You have the right to withdraw your consent for us to process your personal data or to opt-out of receiving marketing communications.
- You have the right to lodge a complaint with the relevant data protection authority if you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable data protection laws.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. We may update this Privacy Policy from time to time, and any changes will be posted on our website.